Speed, Accuracy, Scalability - Delivered
Built for High-Performance Fulfillment Operations
IMG is a full-service 3PL provider offering fast, accurate, and scalable fulfillment solutions backed by over 40 years of logistics expertise. We help brands streamline operations with dependable direct-to-consumer fulfillment, e-commerce distribution, and kitting solutions - all supported by advanced automation and our VTS methodology (Velocity / Throughput / Scalability)
End-to-End 3PL Services Built for Performance
IMG delivers a comprehensive suite of fulfillment and logistics services that integrate seamlessly with your e-commerce platforms.
Our capabilities include:
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Return Authorization (RMA) Management
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Bulk Returns Processing
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Individual Returns Processing, tied to specific orders with:
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Inbound tracking
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Serial number capture
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Lot number tracking
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Return windown enforcement
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Quality Inspection & Condition Assessment
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Returns Data Reporting
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Reverse Logistics Coordination
Our technology-driven 3PL model gives brands the accuracy, speed, and scalability they need to support rapid growth - without added operation strain
Advanced Automation for Faster, More Accurate Fulfillment
Our facilities use specialized machinery and automated workflows designed to maximize throughput while maintaining exceptional order accuracy.
With IMG brands benefit from:
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Streamlined order processing
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Reduced handling time
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Consistent 99%+ accuracy rates
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Lower operational costs
IMG 3PL Services Overview
Fulfillment & Logistics Solutions
IMG is a full-service 3PL provider delivering fast, accurate, and scalable order fulfillment backed by more than 40 years of logistics expertise.
We specialize in:
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Direct-to-consumer (DTC) fulfillment
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E-commerce distribution
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Subscription box packing
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Kitting and light assembly
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Retail-ready and custom packaging
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Same-day shipping
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Real-time inventory visibility
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Lot/serial control and UPC vertification
Our VTS methodology (Velocity / Throughput / Scalability) and advanced automation ensure maximum speed, accuracy, and cost efficiency - making IMG a trusted partner for brands that need high-volume, reliable logistics.
Warehousing & Inventory Management
IMG offers flexible warehousing solutions designed to support both long-term storage and short-term, seasonal surges.
Our warehouse capabilities include:
Flexible Storage & Distribution
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Long-term and short-term warehousing options
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B2B and B2C distribution
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Per-unit billing so you only pay for the space you use
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Racking and floor locations for bulk inventory
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FDA-approved facility options
Inventory Control & Accuracy
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Regular cycle counts
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Barcoded storage locations
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Verified picks during order fulfillment
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Ability to receive inventory in various stages of assembly
Fast Receiving
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Dock-to-stock within 24 hours
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Palletized and floor-loaded container receiving
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Same-day receiving reports
Prime U.S. Location
Located just outside of St. Louis, MO, IMG offers:
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Fast, dynamic nationwide shipping times with the average ground delivery in 2.5 days
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Reliable on-time delivery
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Centralized distribution advantages that reduce transit delays
IMG eliminates traditional warehousing constraints with a flexible, "do-what-you-need" approach that empowers brands to manage inventory on their terms.
Client Services & Support
Our clients experience is built around transparency, responsiveness, and flexibility.
IMG provides:
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Dedicated account managers
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No long-term contracts
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Exceptional customer service
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Secure, gated facility with 24/7 video surveillance
We also maintain direct integrations via API or EDI with:
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